01
Hard-to-understand accents
Comprehension friction
Impact(Friction close to zero is best)
+37%
Avg call repetition
Real-time voice AI · 84 languages · Built for live conversations
Speak clearly in every language - without losing your voice.
Polished.CX is a patent-pending real-time voice layer that localizes accents, removes noise, translates speech across 84 languages, and keeps the speaker unmistakably themselves.
Livep50 · 42 ms
ClarityNo noiseYour voice84 languages
Live · <125 ms latencyAgent → Customer
InputEN · Mumbai
I'll process your refund right away.
Polished.CX outputEN · Localized
I'll process your refund right away.
+76 more
Contact centersGlobal BPOsHealthcareSales floorsEdTechRemote teamsFintech supportMarketplacesContact centersGlobal BPOsHealthcareSales floorsEdTechRemote teamsFintech supportMarketplaces
The problem
Global conversations break down faster than teams realize.
A great conversation can still fail when the listener struggles with an unfamiliar accent, background noise, language gaps, or unnatural translation. The voice carries the meaning - until it doesn't.
02
Lots of background noise
Lost professionalism
Impact(Noise level equals zero is best)
+18%
Perceived clarity loss
03
Limited spoken languages
Limited coverage
Impact(Closer to 187 languages is best)
4languages
Total language coverage
04
Robotic-sounding voices
Broken trust
Impact(Trust greater than zero is best)
−24%
CSAT impact
The platform
One voice layer.
Your Four SUPERPOWERS
Polished.CX combines accent, noise, translation, and voice preservation into a single real-time pipeline. No stitching. No tradeoffs.
Superpower 01|Clarity
Accent localization
Neutralize or localize an accent in real time while preserving tone, rhythm, and identity. By utilizing advanced speech-to-speech AI, Polished.CX instantly adapts regional accents into highly intelligible, neutral speech to eliminate miscommunication and drive clarity.
Superpower 02|Quality
Noise removal
Filter background distractions so the voice cuts through busy offices and noisy rooms. This omni-directional noise elimination eradicates dynamic background noises on both the agent's and the customer's end of the call, drastically reducing agent fatigue.
Superpower 03|Reach
Real-time translation
Speak in one language, be heard in another - across 84 languages and dialects. This frictionless pipeline breaks down communication barriers, empowering you to expand your global talent pool unconstrained by geography.
EnglishEspañolFrançais中文हिन्दीDeutsch日本語العربيةPortuguêsРусский한국어+72
Superpower 04|Identity
Own-voice mimicry
The output sounds like the speaker - not a synthetic stranger. Identity stays intact. Polished.CX preserves the speaker's natural warmth, emotional inflection, and unique voice print, ensuring that authentic human connection remains at the center of every interaction.
How it works
From raw audio to polished voice in milliseconds.
- 01
Capture
Stream audio from any call platform or SDK. Mono, stereo, browser, SIP.
- 02
Understand
Detect accent, language, environment, and the speaker's vocal fingerprint.
- 03
Transform
Neutralize accents, suppress noise, translate, and re-synthesize in the speaker's voice.
- 04
Deliver
Send polished audio back into the live call with sub-125ms target latency.
Three live voice pipelines
Explore how our real-time pipelines transform original audio into clear, actionable voice.
Noise removal
Removes background noise while preserving speech clarity.
Real time
<50ms
Before
Original audio
Raw / noisy input
00:0000:06
Raw
Denoise
Output
Hear the difference between noisy input and cleaned signal.
After
Cleaned output
Noise removed
00:0000:06
Accent localization
Adapts speech clarity while preserving the speaker's identity.
Real time
<125ms
Before
Original audio
Raw accented input
00:0000:06
Raw
Noise
Accent
Output
Localized pronunciation improves clarity without losing voice identity.
After
Localized output
Easier to understand
00:0000:06
Real-time translation
Translates speech across languages with synthesized voice output.
Near real time
<850ms
Before
Original audio
Raw spoken input
00:0000:06
Raw
Denoise
Accent
Translate
Synth
Output
From speech cleanup to translated voice output in under a second.
After
Translated output
Synthesized localized speech
00:0000:06
Where Polished.CX works
Built for any room where voices need to land.
Contact centers
−42%Repetition rate
Customers understand agents the first time, every time.
Sales floors
+19%Connect-to-meeting
Clearer voices keep prospects on the line longer.
Healthcare
+31%Comprehension
Multilingual care without the cost of human interpreters on every call.
EdTech
+22%Watch-through
Instructors reach learners in their native language, in their voice.
Remote teams
+27%Meeting clarity
Background noise from cafés, kids, and traffic disappears.
Voice products
<125msLatency
Drop Polished.CX into your stack - agents, IVRs, voicebots, devices.
Responsible voice AI
Be understood. Without changing who you are.
Enhance, don't erase.
Polished.CX preserves tone, rhythm, and identity. We don't replace people.
Your voice, your call.
Speakers control whether their voice fingerprint is used. Opt-in, revocable, encrypted.
Private by design.
Audio is processed in-flight. No silent retention. SOC 2 and enterprise data controls in motion.
FAQ
The questions enterprise teams ask first.
Have one we missed? Ask on the demo.
Book a demo
Hear your team - polished.
We'll tune Polished.CX to your accents, languages, and call flow, then play your conversations back the way your customers wish they sounded.